This policy explains what personal information Executive Worldwide Chauffeur collects when you use this website or book with us, why we collect it, and the rights you have over it.
Last updated: August 2026.
Who We Are
Executive Worldwide Chauffeur provides chauffeured ground transportation worldwide. We operate our own offices, teams and chauffeurs in the markets we serve, and we handle every booking end to end — from the first quote through to the final invoice.
For questions about this policy or your personal data, contact us at info@executiveworldwidechauffeur.com or call +1 800 515 0319.
Information We Collect
Information you give us
When you request a quote or make a booking, we collect:
- Your name, email address and telephone number
- Pickup and destination addresses, and any additional stops
- Travel date, time and flight number where relevant
- Passenger and luggage counts, and vehicle preference
- Any special instructions or accessibility requirements you choose to tell us
If you contact us by phone or email, we keep a record of that correspondence.
Information collected automatically
Like most websites, our servers record technical information when you visit: IP address, browser type, device type, pages viewed, and the site or advertisement that referred you. We also use cookies and similar technologies, described in our Cookie Policy.
Information we do not collect
We do not collect payment card details through this website. Card processing, where applicable, is handled by our payment provider directly and card numbers are never stored on our servers.
Why We Use Your Information
- To provide the service you asked for — quoting, confirming and delivering your journey, and giving your chauffeur the operational details needed to complete it.
- To communicate with you — confirmations, chauffeur and vehicle details, changes, and responses to your enquiries.
- To take payment and keep accounting records — including invoicing and tax records we are legally required to retain.
- To improve our service — understanding which pages and services are used, and where our website could work better.
- To meet legal and safety obligations — including duty-of-care information for corporate clients and responding to lawful requests.
Legal Basis (UK and EU visitors)
Where the UK GDPR or EU GDPR applies, we rely on:
- Contract — processing necessary to quote for and deliver the transport you requested.
- Legitimate interests — running and improving our business, preventing fraud and misuse of our booking form, and maintaining security. We balance these against your rights.
- Legal obligation — retaining financial records and complying with applicable law.
- Consent — for non-essential cookies and any optional marketing communications. You may withdraw consent at any time.
We Do Not Share Your Information With Third Parties
Because we operate our own teams and manage every booking on a single internal platform, your journey details are not passed to outside operators, brokers or agencies. There is no third-party dispatch layer between you and the chauffeur who collects you.
The only circumstances in which your information leaves our own systems are:
- Technical service providers — website hosting, email delivery and analytics providers who process data strictly on our instructions and may not use it for their own purposes.
- Professional advisers and authorities — where we are legally required to disclose information, or to establish or defend legal claims.
We do not sell your personal information, and we do not share it with anyone for their own marketing purposes.
Access Across Our Own Offices
We operate in multiple countries. Where your journey takes place outside the country you booked from, the members of our own team responsible for delivering it will access the details necessary to do so — your name, contact number, pickup and destination, timing and flight information.
This access is internal to our organisation and governed by this policy and our internal confidentiality obligations. It is not a transfer to any third party. Where personal data is accessed from or stored in a country whose data protection laws differ from your own, we apply appropriate safeguards to keep it protected to the standard described here.
How Long We Keep It
- Quote requests that do not become bookings — retained for up to 24 months, then deleted.
- Booking and journey records — retained for the period required for accounting, tax and legal purposes, typically six to seven years.
- Correspondence — retained while relevant to our relationship with you.
- Website analytics — retained according to the settings of the analytics tools described in our Cookie Policy.
Security
This website is served over an encrypted HTTPS connection, and information submitted through our booking form is transmitted encrypted. Access to booking records is restricted to the staff who need it to deliver your journey. No system can be guaranteed completely secure, but we take reasonable technical and organisational measures to protect your information.
Your Rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Have inaccurate information corrected
- Request deletion of your information, where we are not required to keep it
- Object to or restrict certain processing
- Request your information in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these, email info@executiveworldwidechauffeur.com. We will respond within the timeframe required by applicable law. If you are in the UK or EEA and are unhappy with our response, you may complain to your national data protection authority.
California Residents
If you are a California resident, you may request disclosure of the categories of personal information we have collected about you, request deletion, and opt out of any sale or sharing of personal information. We do not sell personal information. We will not discriminate against you for exercising these rights.
Children
Our services are directed at adults. We do not knowingly collect personal information from children under 16. Where a booking includes children travelling as passengers, we collect only what is necessary to provide appropriate seating and safety arrangements, supplied by the adult making the booking.
Changes to This Policy
We may update this policy as our service or the law changes. The date at the top shows when it was last revised. Material changes will be highlighted on this page.
Contact
Questions about this policy, or about how we handle your information:
Email: info@executiveworldwidechauffeur.com
Telephone: +1 800 515 0319